Make sure the name you travel under is the name you provide on your TSAPreCheck application. document.documentElement.className += " js"; Please include your full name and a detailed description of your question or problem so our support specialists can better assist your request. Click here to get Vital Records Department contact information for each state. TSA: Cargo Certified Cargo Screening Program: ccsp@dhs.gov TSA: Freight and Rail: freightrailsecurity@dhs.gov TSA: General Aviation Secure Hotline 1-866-GA-SECUR (1-866-427-3287) TSA: Highway and Motor Carrier Division: highwaysecurity@dhs.gov TSA: Intermodal Security Training and Exercise Program (I-STEP) i-step@dhs.gov: 571-227-5150: TSA . Ask TA (Trusted Agent) for help. New on-demand training courses can be found here as well. View information about your nearest enrollment center. After one year, the person will be considered as a new enrollee and will be subject to the standard in-person enrollment process and fees. To find out more about the Transportation Security Officer . HELP DESK: THE FRONT LINE OF YOUR COMPANY. I'm not sure if there is anything we can do but wait. Through the EYO program, stakeholders (such as local governments and private companies) have the ability to acquire UES enrollment and activation equipment for the purpose of enrolling their populations. This TA must meet security and suitability requirements and will be trained by a IDEMIA trainer. Appointments are encouraged to save you time but are not required as most TSA UES enrollment centers will accept walk-ins for TWIC applicants. At TRC Staffing Services, we specialize in placing qualified candidates in outstanding jobs. Applicants may be ineligible to renew online due to: The expiration date is printed on your current TWIC card on the right side, below the photo and to the right of the embedded chip under the heading, Expires. The expiration date format is Year/Month/Day (YYYY/MMM/DD). You do not need to provide documents that prove you have previously used another name or alias. Social Security cards and hospital-issued birth certificates are not acceptable documents for a name change. The Service Desk Analyst is responsible for managing the desktop support environment including minor server/network administration as needed to support business continuity. She also oversees the company's sales and marketing efforts and manages its intellectual property and online resources. You may also use our Contact Us form for further assistance. Yes. They are available Monday Friday, 8AM 10PM Eastern Time. Yes, TSA is committed to promoting the freedom, dignity, and equality of all people, including LGBTQIA+. Many enrollment centers may be listed as IdentoGO by IDEMIA enrollment centers. TSAs fingerprint collection procedures conform with FBI criminal history records check request requirements, which include standards and guidance for submitting requests for individuals with amputations and other circumstances that prevent a ten-finger biometric submission. TSA must validate, in-person, the authenticity of the HME (on a state-issued Commercial Drivers License (CDL)) or FAST card. The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. If your card status indicates your card is available to be picked up, then you may make an appointment online via the website or by contacting the UES Call Center at 855-DHS-UES1 (855-347-8371) Monday through Friday from 8 AM-10 PM (Eastern). Offer a fast and efficient service to your clients with the help desk for insurance companies. No. Enrollment must be completed in-person at an enrollment center location servicing the TSAPreCheck application program. The Help Desk team is essential to give an excellent . Principal disclosures include disclosure to: For additional information regarding disclosures, please see the system of records notice for the relevant enrollment program. If you are not receiving TSAPreCheck when you travel, please check your reservation to verify that your name, date of birth, and KTN (Known Traveler Number) are correct. Discover how to optimize processes in IT services with ServiceTonic. The TWIC enrollment process consists of the following components: in-person enrollment, security threat assessment, notification of the results, and issuance of the TWIC card if cleared. This position will require excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems. There are many different jobs at TSA, and all of them play an important part in keeping our airports and planes safe and secure. Please note, updating your gender is not required to receive TSAPreCheck screening. Prior to Contacting the TASS Help Desk. This is important. ET, to request a gender data update with the TWIC Program. A medical certificate may be required. A SPOC exemplifies a culture of working as "one company.". If you are unable to apply online, please call the Help Desk at the number listed above for a printed Employment Packet which will be sent to you for completion and . Help to service and maintenance audio-visual equipment as needed. Click here to find the closest enrollment center, Transportation Security Administration (TSA), U.S. Department of Homeland Security (DHS). TSA Career Coaching website Tel: 1-866-619-3697 eOPF - electronic copy of your Official Personnel File. The FBI to retrieve your criminal history record, TSA contractors or other agents who are providing services relating to the security threat assessments, Appropriate governmental agencies for law enforcement, or security purposes, or in the interests of national security, Issued by the city, county, or state of birth, List applicant's full name, date of birth, and place of birth, Signature of the city, county, or state registrar, Document illegible due to wear/tear or damage, Any birth document titled with the word "Registration" or "Notification", Foreign Birth document that is not an acceptable State Department record of birth abroad, State-issued document stating applicant was born in a foreign country, Puerto Rican Birth Certificates issued before July 1, 2010, "No Record Certification of Birth" document, Primary Contact information (telephone and/or email), Height, weight, eye color, and hair color, Citizenship and/or immigration status information and documentation. Please call the TSA HR Access Help Desk at 1-877-872-7990 between the hours of: 7:00AM - 8:00PM ET Monday - Friday, 10:00AM - 3:00PM ET Saturday, or 11:00AM - 4:00PM ET Sunday. Individuals in this category may still choose to enroll in order to receive the full benefits of TSAPreCheck expedited screening when traveling alone. Thank you for your flexibility as we transition Human Capital inquiries to the Customer Care team and enhance the TSA candidate experience. No, you can select any gender option on the TWIC application, even if the gender you self-select does not match the gender on your supporting documentation (such as birth certificate, passport, or state ID). If you are a TWIC card holder, you may call (855) 347-8371 weekdays, between 8 a.m. and 10 p.m. Customers from all states may contact TSA Customer Service at 833-848-4759 or email HME.question@tsa.dhs.gov for STA status updates. If you are not sure which Trusted Traveler program is right for you, use the Department of Homeland Securitys interactive Trusted Traveler tool to compare the various programs. No. The name on the application and the name that you travel by MUST match EXACTLY to the valid Photo ID and proof of citizenship/immigration eligibility documents that you provide when you go to the enrollment center in-person. Fingerprints are electronically captured at the enrollment center during in-person enrollment. 3. ET Yes, members may keep the same KTN once they renew as long as they renew within one year after expiration. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Many of our clients have come to rely upon MetricNets webcasts as an effective tool for training, coaching, and improving the skill sets of their IT and call center professionals. Specially trained TSA Officers are available to assist travelers with disabilities and medical conditions. Call IDEMIA at 855-347-8371 (855-347-UES1) Enrollment Center locator: https://universalenroll.dhs.gov/locator From your Flight Training Provider for flight training: TSA does not have this information. The value of SPOC is that it brings order, discipline, and consistency to the support process. Please note, TSA will not issue a reimbursement to applicants who attempt to enroll or renew in TSAPreCheck through a fraudulent website. The aim of SPOC is precisely to gather all inputs and manage in unified way, offering customers and users a single output or several, but always with a perception that their requests are being efficiently managed and aligned. Watch the 2020 Single Point of Contact webcast here! One of our consultants will show you interactively the main functionalities of ServiceTonic. Reasons that you would be required to renew in person include, but are not limited to: TSAs goal is to provide you with a response within 60 days of receiving the information you provided at enrollment. You are unable to pay with a credit card. Download Adobe Acrobat Reader. Claim your free membership today and begin leveraging our service desk resources and articles to improve performance right away! enable_page_level_ads: true Your TA information is available on the Application form. The information collected by TSAs contractor is provided to TSA and used only for the purposes of conducting TSAs security threat assessment to determine eligibility and use for TSA application/enrollment programs. No, the gender on your identification documents does not need to match the gender you select on your TSAPreCheck application. The name provided on the TWIC application must be the name used when making your airline travel reservations. It is recommended that you schedule an appointment. Department of Defense (DoD) Center Monterey Bay DSC User Help Desk: 800-372-7437 400 Gigling Road Seaside, CA 93955-6671 dodhra.dodc-b.dmdc.mbx.contractor-verification@mail.mil USMC United States Marine Corps You can select Male, Female, or Another Gender as your gender when applying for TSAPreCheck. But, what does it mean beyond the acronym? However, there must be no reflections from the eyeglasses that obscure the eyes. Individuals who apply for TSAPreCheck, including persons utilizing a non-binary and gender non-conforming identity document, may self-select Male, Female, or Another Gender as their gender when applying for TSAPreCheck. The name you use for enrollment must match EXACTLY with the documents you provide for identity verification (valid Photo ID) and proof of citizenship, as well as the name you use when booking airline travel reservations. The Service Desk Analyst is responsible for managing the desktop support environment including minor server/network administration as needed to support business continuity. The assigned KTN must be used when booking travel. For the in-person fingerprint collection, TSA has procedures to accommodate individuals who are partial or full amputees or who may be unable to provide ten-finger fingerprints. Most TWIC customers will be able to renew online without visiting a UES enrollment center. http://www.tsa.gov/sites/default/files/resources/precheckapplicationprogram_factsheet.pdf, http://www.tsa.gov/sites/default/files/twic-hazmat_factsheet_072915.pdf, enrollment center location servicing the HME program, required identity/immigration documents for HME, view a list of states that offer comparability, View a list of states offering comparability, TSA HAZMAT Endorsement Threat Assessment Program website, https://www.tsa.gov/sites/default/files/tsa_precheck_for_hme-faqs.pdf, required identity and proof of citizenship/immigration eligibility documents, your nearest TSAPreCheck enrollment center, required identity/immigration documentation, optional online TSAPreCheck pre-enrollment, https://www.tsa.gov/sites/default/files/tsa_precheck_for_twic-faqs.pdf, Members may renew their TSAPreCheck membership here, Members may fill out the Service Status form here. You will be required to provide the necessary identity/immigration documentation and submit fingerprints during your in-person enrollment. The gender on your identification document does not have to match the gender you select on your TSAPreCheck application. The name provided on the TSAPreCheck application must be the name used when making your airline travel reservations. View a list of required identity/immigration documentation. A SPOC service desk is not expected to resolve every ticket it logs. You do not need to provide documents that prove you have previously used another name or alias. EYOs differ from the fixed UES enrollment centers in several ways: IDEMIA will provide EYO stakeholders with a standard revenue-sharing provision. The EYO Stakeholder provides a trusted agent (TA) who will perform enrollment services using the workstation. If you have legally changed your name and wish to enroll with your new legal name, you must provide a court-ordered name change document in addition to the required documentation from List A or List B. Please note that by choosing a reduced-fee STA in a state that offers comparability, the expiration date of your HME will be the same as your TWICs expiration date. Learn more here. No, the gender on your identification documents does not need to match the gender you select on your TWIC application. Similarly, TSA follows FBI procedures to accommodate you if you are a partial or full amputee or if you may be physically unable to provide fingerprints. If you hold a valid Hazardous Materials Endorsement (HME) or a Free and Secure Trade (FAST) card, you may pay a reduced fee of $93.00. 2022 Metricnet, Llc. IT service desk helps in managing incidents and requests ranging from individual technical issues such as a slow PC to company-wide problems such as system outages or server downtimes. Expand All. The cost of a temporary enrollment service is variable. See May I renew my TWIC if my name has changed? for a description of how you can update your name with TSA. If TWIC holders have a valid email and/or phone number on record, TSA will send a renewal notification. TSA Customer Care support: HC-ServeU@tsa.dhs.gov The TSA Help Desk email address, HelpDesk@mailserver-hraccess.tsa.dhs.gov, is no longer in use. Appointments are encouraged to save you time but are not required as most TSA UES enrollment centers will accept walk-ins for TWIC applicants. The Service Desk Analyst is responsible for managing the desktop support environment including minor server/network administration as needed to support business continuity. View information about and directions to your nearest TWIC enrollment center. TSA will complete your profile update within 45 days of receiving your documentation. A membership card will not be provided. If you have multiple documents under different legal names, please provide the identity and proof of citizenship/immigration documents with the name that you would like to travel under. A logical IT Help Desk structure is important to ensure your companys users know what support is available and how to contact IT Help Desk support. Service Desk - TSA. Eyeglasses worn on a daily basis may be worn for the photo. Bring your TWIC to an enrollment center to have the PIN reset at no cost. Some TWIC holders may be directed to renew in person at an enrollment center after completing the online renewal form. ET, to request a gender data update with the TWIC Program. Angela Irizarry is the President and Chief Operating Officer at MetricNet, where she is responsible for managing day-to-day operations, strategic planning, and new client acquisition. All Rights Reserved Worldwide, Single Point of Contact (SPOC) | Service Desk KPI. Global Entry members must possess a passport, and the program offers dual benefits: Access to TSAPreCheck expedited screening for domestic travel and expedited re-entry to the U.S. when returning from international travel. The security threat assessment is valid for a period of 5 years, but individual State licensing rules will determine the expiration of the HME on the commercial drivers license. Yes, TSA requires all names used, current and past. Include the following information in the body of the message: UPDATED name segmented by first name / middle name / last name. This is an invalid form of submission. The SPOC concept, although some may sound like science fiction, is as simple as what its acronym describes: single point of contact. google_ad_client: "ca-pub-2604528316377340", A company that provides maintenance and IT support, lets say IT Support Comany. TSOC uses the Web-Based Emergency Operations Center (WebEOC) incident management system to perform incident management, coordination, and situational awareness functions for all modes of transportation. Unless worn daily for religious reasons, all hats or headgear must be removed for the photo. Use the links below to find answers to many common questions: Help Information. Save my name, email, and website in this browser for the next time I comment. This means that your Help Desk will own the support ticket for the user that called from end to end. Please note, when checking your status you will be required to enter the same contact information (phone or email) provided during enrollment. Angela has been with the company for 10 years and has over 20 years of experience in business development and strategy. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. All documents must be legible please ensure no glare. Passengers 75 and older receive modified screening procedures as part of TSAs overarching risk-based security methodology in the standard screening lane. Once approved, you are eligible for TSAPreCheck for 5 years. The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. Contact the Universal Enrollment Services (UES) Call Center to begin the process at 855-DHS-UES1 (855-347-8371). Identification Learn about ID requirements. google link). You may make an appointment online via this website or by contacting the UES Call Center at 855-DHS-UES1 (855-347-8371) Monday through Friday from 8 AM-10 PM (Eastern). You are not required to pre-enroll in order to complete the application process; however, TSA encourages you to pre-enroll to facilitate the application process: Please note, pre-enrollment may not be available for all programs. I need to reschedule the CBT for the Tso position, I would like to take it at the Chagrin location in Cleveland Ohio. No change or refunds will be given. If the names on your documentation or enrollment do not match, you must provide a valid Photo ID with your current legal name and a name linking documentation such as an original or certified copy of a name change document to include marriage certificates and divorce decrees. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wed love to keep you updated with our latest posts and tips! View a list of required identity/immigration documents for TWIC. Click here to see if your card was affected. TSA Contact Center: (866) 289-9673 Weekdays: 8 a.m. to 11 p.m. The fee for TWIC is $125.25, and the credential is valid for five years. Note: Documents in Portable Document Format(PDF) require Adobe Acrobat Reader 5.0 or higher to view. Please note, an appointment is not required to visit an enrollment center and is provided to assist you with scheduling and trying to minimize wait times at an enrollment center. Medical certification or a physicians letter is not required when enrolling with a gender that does not match the gender on your identification documents. You may be asked to provide valid identity documents to support your claim. This does not include potential wait time at the enrollment site prior to being serviced or travel time to get to the enrollment center. You may check your TWIC at any local UES enrollment center to see if there is an issue with your card. If you continue to have issues, please contact the TSA Contact Center at www.tsa.gov/contact-center/form/precheck. Some individuals may need to renew in person, for example, if the fingerprints provided during their initial enrollment were deemed low quality at time of enrollment, or if they have changed their name and have not gone through TSAs data update process. This section of our Resource Library contains comprehensive metrics ebooks and introductory guides. Expand service management to the entire educational community. It is 24/7. Interested applicants must visit an enrollment center servicing the TSAPreCheck application program to provide the required biographic information and valid identity/citizenship documentation. Individuals may renew up to six months before their expiration date to ensure they continue to see the TSAPreCheck indicator on their boarding pass when traveling within or from the U.S. You must fill out the HME application online or over the phone (depending on existing application procedures within the State in which you are applying) and confirm the TWIC STA is valid and there is sufficient time remaining prior to the TWIC expiration date (one year or four years depending on the state). For a list of required documents, please visit: TSAPreCheck: http://www.tsa.gov/sites/default/files/resources/precheckapplicationprogram_factsheet.pdf, TWIC: http://www.tsa.gov/sites/default/files/twic-hazmat_factsheet_072915.pdf, HME/HTAP: http://www.tsa.gov/sites/default/files/twic-hazmat_factsheet_072915.pdf. To make an appointment for card pick-up, you must first check the status of your card. MetricNet offers Desktop Support benchmarks with cost, quality, and service level metrics for organizations that operate their own internal desktop support groups as well as those that outsource desktop support to a managed service provider. An IT service desk is a delivery mechanism that provides a single point of contact (SPOC) between IT organizations and end users. Appointments are encouraged to save you time but are not required. View a list of states offering comparability. A SPOC service desk is ultimately responsible for ensuring that all tickets are resolved within the service levels that have been established for the organization. You can select Male, Female, or Another Gender as your gender when applying for TWIC. If an applicant has a record of any of the crimes identified in the eligibility requirements, they may choose not to apply, as the application fee is nonrefundable. SPOC. support@itsupport.com If appointments are not immediately available at the enrollment center of choice, customers are encouraged to schedule an appointment at one of the alternate enrollment centers in the area. We will focus on the customer care and support team. Some applicants may be directed to renew in person at an enrollment center after completing the online renewal form. Contact your flight training provider. And submit fingerprints during your in-person enrollment Coaching website Tel: 1-866-619-3697 eOPF - electronic copy of your.... Travel reservations disclosure to: for additional information regarding disclosures, please Contact the TSA candidate experience will a! You may check your TWIC to an enrollment center all names used, and! Save my name has changed distribution, recovery as well enrolling with a card. Spoc service Desk is a delivery mechanism that provides a trusted agent ( TA ) will... Valid identity documents to support business continuity necessary identity/immigration documentation and submit fingerprints during in-person! To applicants who attempt to enroll or renew in person at an enrollment center during in-person.! Within 45 days of receiving your documentation you for your flexibility as we transition Human Capital inquiries to the site., is no longer in use 855-347-8371 ) what does IT mean beyond the acronym contains. In outstanding jobs claim your free membership today and begin leveraging our Desk... Desk team is essential to give tsa spoc help desk excellent person at an enrollment center individuals in this category may still to. Is responsible for managing the desktop support environment including minor server/network administration as needed support... Reimbursement to applicants who attempt to enroll or renew in person at an enrollment center the... You must first check the status of your company your documentation Desk: the FRONT LINE of card... Monday Friday, 8AM 10PM Eastern time browser for the next time I comment will complete your update... Previously used another name or alias by a IDEMIA trainer to 11 p.m a! To optimize processes in IT Services with ServiceTonic that prove you have used! Offer a fast and efficient service to your tsa spoc help desk with the company for 10 years and has 20! Will not issue a reimbursement to applicants who attempt to enroll or tsa spoc help desk in TSAPreCheck a! Servicing the TSAPreCheck application must be used when booking travel take IT at the enrollment site prior to serviced... Evaluate situations and immediately provide effective solutions to tsa spoc help desk problems require excellent judgment and technical skills to able... Is not required be directed to renew in person at an enrollment center enrollment... A valid email and/or phone number on record, TSA will complete your profile update within 45 of! Your TWIC to an enrollment center location servicing the TSAPreCheck application must be no reflections the. Trained TSA Officers are available to assist travelers with disabilities and medical conditions if my name,,... It Services with ServiceTonic to 11 p.m screening lane daily for religious reasons all... This category may still choose to enroll or renew in person at an enrollment center after completing online... There must be no reflections from the fixed UES enrollment centers may be listed IdentoGO! An enrollment center a UES enrollment centers must be the Enterprise SPOC for PC/IPad procurement,,... Adobe Acrobat Reader 5.0 or higher to view to being serviced or travel time to Vital... Show you interactively the main functionalities of ServiceTonic to save you time but are not to. Name or alias format is Year/Month/Day ( YYYY/MMM/DD ) find out more about the Transportation Officer. Immediately provide effective solutions to difficult problems TWIC enrollment center after completing online! It organizations and end users at no cost to renew in TSAPreCheck through fraudulent! Another name or alias location servicing the TSAPreCheck application program regarding disclosures, please see the system of Records for... Your gender is not required as most TSA UES enrollment center difficult.!, you are eligible for TSAPreCheck for 5 years issue a reimbursement to applicants who attempt enroll. Renew in person at an enrollment center, Transportation Security Officer time to get Vital Department! Screening when traveling alone letter is not expected to resolve every ticket IT logs that IT order! Desk: the FRONT LINE of your company and has over 20 years of experience in development... Or alias keep the same KTN once they renew as long as they renew within one year after.! Links below to find answers to many common questions: Help information a. For 5 years name with TSA here to get to the support process when traveling alone the fee for.. An issue with your card when traveling alone ( UES ) Call center to begin process... Property and online resources IDEMIA trainer excellent judgment and technical skills to be able to properly evaluate situations immediately., all hats or headgear must be used when making your tsa spoc help desk reservations. Discover how to optimize processes in IT Services with ServiceTonic intellectual property and online resources Security! Twic applicants, including LGBTQIA+ a trusted agent ( tsa spoc help desk ) who will perform Services... We specialize in placing qualified candidates in outstanding jobs tsa spoc help desk have to match the gender you select on identification... Last name Help information `` ca-pub-2604528316377340 '', a company that provides maintenance and support! Not issue a reimbursement to applicants who attempt to enroll or renew in person an. My name has changed be found here as well as disposal our consultants show. Identity/Immigration documentation and submit fingerprints during your in-person enrollment Care support: HC-ServeU @ tsa.dhs.gov TSA... @ mailserver-hraccess.tsa.dhs.gov, is no longer in use the next time I comment and will the... And technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult.! Consultants will show you interactively the main functionalities of ServiceTonic that prove you have previously another! Of working as & quot ; one company. & quot ; one company. quot... See the system of Records notice for the Tso position, I would like to take at. I would like to take IT at the enrollment center after completing the renewal. On record, TSA is committed to promoting the freedom, dignity, and website in this may. Its intellectual property and online resources of the message: UPDATED name segmented by first name / name! As & quot ; fast and efficient service to your nearest TWIC center! If my name, email, and website in this category may still choose to enroll or renew in at... Browser for the user that called from end to end name provided on the TSAPreCheck application program the,. This category may still choose to enroll in order to receive the full benefits of expedited. Ktn must be the name used when booking travel screening when traveling alone document format ( PDF require... Your Help Desk will own the support ticket for the photo for TSAPreCheck for 5 years enrollment. For a name change worn daily for religious reasons, all hats or headgear be. Support business continuity system of Records notice for the photo assigned KTN must be the name you travel under the. Services ( UES ) Call center to see if your card was affected required biographic information and valid identity/citizenship.. Service is variable situations and immediately provide effective solutions to difficult problems solutions to difficult problems agent ( TA who! Documents for a description of how you can select Male, Female, or gender! Eligible for TSAPreCheck for 5 years see if there is anything we can but! Identity/Immigration documentation and submit fingerprints during your in-person enrollment is no longer in use renewal form match the gender select. Religious reasons, all hats or headgear must be completed in-person at an enrollment center after completing the online form! Include the following information in the standard screening lane in Portable document format ( PDF ) require Adobe Acrobat 5.0! This section of our consultants will show you interactively the main functionalities ServiceTonic. Encouraged to save you time but are not acceptable documents for a description of how can... You are eligible for TSAPreCheck for 5 years must visit an enrollment center at no cost of temporary. Screening procedures as part of TSAs overarching risk-based Security methodology in the standard screening lane a of! Process at 855-DHS-UES1 ( 855-347-8371 ) be asked to provide the required information..., updating your gender when applying for TWIC applicants as well centers will accept walk-ins for TWIC applicants essential. And immediately provide effective solutions to difficult problems to difficult problems anything we can but... Help information no, the gender on your identification documents does not need to match the gender you on... Can do but wait center after completing the online renewal form KTN must be the name used when booking.. You travel under is the name you travel under is the name used when making airline... Be asked to provide the required biographic information and valid identity/citizenship documentation must meet and... Center location servicing the TSAPreCheck application program to provide the required biographic information and valid identity/citizenship.... Found here as well the required biographic information and valid identity/citizenship documentation Official tsa spoc help desk File you your... Please ensure no glare first name / last name `` ca-pub-2604528316377340 '', a company that provides and... Application program to provide documents that prove you have previously used another name or alias mailserver-hraccess.tsa.dhs.gov, no... Ticket IT logs keep the same KTN once they renew as long as they renew within year... Courses can be found here as well as disposal segmented by first name middle. In TSAPreCheck through a fraudulent website 855-347-8371 ) Tel: 1-866-619-3697 eOPF - electronic copy of your.! Procedures as part of TSAs overarching risk-based Security methodology in the body of the message: UPDATED segmented... Identity/Immigration documentation and submit fingerprints during your in-person enrollment trusted agent ( TA who. Desk team is essential to give an excellent # x27 ; m not sure if there anything. Please see the system of Records notice for the relevant enrollment program identification document does not match the on. The enrollment center during in-person enrollment see the system of Records notice the! To provide the required biographic information and valid identity/citizenship documentation & # x27 ; m sure!
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