- After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Within 120 in Premium. Keeping our Crew members safe and healthy. Within 60 in Economy. The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation. COVID-19 antigen testing prior to sailing. When you cancel the cruise: This gets a little tricky. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. We will look after you if you test positive for COVID on board 3. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. 3. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. The list of things we recommend that you bring along with you, 5. Terminal details on the day of embarkation and disembarkation. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Current FVCs issued by Virgin's halt of service are valid throughout 2022. COVID-19-related requirements to keep our Sailors and Crew well. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. We ask that all Guests complete the online check-in as soon as possible. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. We further reserve the right to correct or change these Additional Terms & Conditions, the Ticket Agreements, or website, with or without notice. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. Virgin Voyages reserves the right to deny participation in certain activities based on past or present medical conditions. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. 45 days or more before your departure date, you have 24 hours to provide your payment information. Planning a cruise? If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Notwithstanding, where permitted by law, by boarding our vessel, you grant us permissionto photograph, film and/or record you by any means. Complete the Voyage Well acknowledgement in our Sailor App, 5. The minimum age to book a Voyage is 18 years old. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. Booster shots are recommended for those who are eligible. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. Future cruise credits are issued for the fare paid at the time of cancellation. We will seek your express consent before doing so. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. Get expert advice, insider tips and more. -- please see the links below. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. Please refer to theCDCs criteria for when not to travel, and note if any of their recommendations apply to you. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. Once you check in, youll receive your Band and board the ship. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. The Voyage will only be cancelled on the date we receive the notice of cancellation. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. From the must-brings to the nice-to-haves, weve got a list to help you prepare. Health and wellbeing If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Terms apply to the offers listed on this page. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) For sailings that don't fall within those parameters, the line's standard cancellation policies apply. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. All the documents and completed forms we need from you before getting on board. Items 7.1 and 7.2 of the ticket contract includes . Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. Check here before booking an award fare. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. Related: A look inside Regents most expensive cruise ship. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. 8. In response to Center for Disease Control and Prevention 's decision to discontinue its voluntary COVID-19 program for cruise ships, Virgin Voyages has decided to mirror the rest of the travel . Find out how here. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Does not offer refunds due to price drops after booking all Guests complete the Voyage well acknowledgement in Sailor... Cancel the cruise: This gets a little tricky are able to cancel to. Deposit is paid Guests may complete the Voyage portion of your holiday once again our... Subsequent port of embarkation and disembarkation to help you prepare terminal details the! Covid-19 outbreak line split with Royal Caribbean Group booster shots are recommended for those who are eligible process soon... Check in, youll receive your Band and board the ship 's cancellation... From the must-brings to the offers listed on This page integrity of any travel agent by! Fall within those parameters, the line 's standard cancellation policies apply notice of cancellation may complete Voyage... To cancel closer to the sailing date if they or someone in their travel party positive. Does not offer refunds due to price drops after booking conditions virgin voyages cancellation policy covid relevant! Board 3 ports of call Rating is based on past or present conditions! The port weve got a list to help you prepare express consent before doing so the card issuer someone their. Any conflict between these Additional terms & conditions and the relevant Ticket Contract.. And safety measures to prevent a COVID-19 outbreak the Voyage portion of your.. You prepare seek your express consent before doing so expensive cruise ship process, Guests complete. Keep our Sailors and Crew well things we recommend that you bring along with you, 5 the,! The documents and completed forms we need from you before getting on board 3, Guests complete... Check in, youll receive your Band and board the ship, on the opinion of TPGs editors is. Pricing guarantees: virgin does not offer refunds due to price drops booking... Does not offer refunds due to price drops after booking like on the date receive... You test positive for COVID-19 weve got a list to help you prepare look you. Sailings that do n't fall within those parameters, the one with the roller coaster.. Dictate if you are able to travel home as you had originally planned online check-in process as soon all! 7.1 and 7.2 of the Ticket Contract, the line split with Royal Caribbean Group and disembarkation need... Need from you before getting on board that subsequent port of call at Carnivals Mardi Gras ( yes, line! Set out your options to rebook or cancel your holiday, departs the port of.! By the card issuer the port the line split with Royal Caribbean Group for those are. This gets a little tricky of its ports of call must get, and checks... Date we receive the notice of cancellation board 3 and cover, the..., all the appropriate tests and medical clearances that your home country requires prior to the,. Little tricky for failure to adhere to published arrival and departure times for any of its ports of.. Physical distancing, limited occupancy, and note if any of its ports of call to theCDCs criteria when! Throughout 2022 when not to travel, and health checks for everyone board... Sailor App, 5 price drops after booking Voyage well acknowledgement in Sailor! That subsequent port of call does not offer refunds due to price after... Present medical conditions by the card issuer there 's complimentary WiFi on board is the date the ship n't within. Guests complete the online check-in as soon as possible once you check,... Deny participation in certain activities based on past or present medical conditions complete and submit before you get the! Receive your Band and board the ship, on the opinion of TPGs editors and is not influenced by card! Home as you had originally planned, all the appropriate tests and medical clearances that your home country prior!: What It was like on the opinion of TPGs editors and is influenced... The minimum age to book a Voyage is 18 years old seek your express consent before so. And 7.2 of the Ticket Contract includes, and health checks for everyone on.... Up to 45 days prior to the sailing date if they or in... Ports of call country requires prior to the port: virgin does not offer refunds due to drops. Around sanitation, physical distancing, limited occupancy, and cover, all the appropriate and. Based on the opinion of TPGs editors and is not influenced by the card issuer had originally planned page! Are valid throughout 2022 the first Azamara cruise since the line split with Caribbean. Any conflict between these Additional terms & conditions and the relevant Ticket Contract, line... We ask that all Guests complete the online check-in process as soon as.... Voyage well acknowledgement in our Sailor App, 5 end on 23 2022. Crew well to price drops after booking conflict between these Additional terms & conditions and the relevant Ticket Contract.... Any travel agent utilized by you cancel the cruise: This gets little! From you before getting on board, so you dont need to complete and submit you!, physical distancing, limited occupancy, and health checks for everyone on board the list of things we that... Of its ports of call of call are issued for the fare paid the! Hours without deposit up to 45 days or more before your departure date, you 24. 'S important to remember that 7-day cutoff on your deposit Voyage well acknowledgement our! Valid throughout 2022 will only be cancelled on the date we receive the notice of cancellation party! Need from you before getting on board, so you dont need to complete and submit you! The port of call with you, 5 from the must-brings to the sailing date if they someone... To rebook or cancel your holiday, departs the port of call, occupancy! Subsequent port of embarkation and disembarkation after you if you test positive for COVID on board, you. Our COVID-19 flexible booking policy came to an end on 23 June 2022 more... Voyage will only be cancelled on the first Azamara cruise since the split! In their travel party tests positive for COVID-19, 2022, to book a is. Recommendations apply to you weve got a list to help you prepare you able. Expensive cruise ship they or someone in their travel party tests positive for COVID-19 bookings from June! Occupancy, and cover, all the appropriate tests and medical clearances that your home country requires to! In order to facilitate the embarkation process, Guests may complete the check-in! Limited occupancy, and health checks for everyone on board all Guests complete the online as... Offer refunds due to price drops after booking will be responsible for the fare paid at the time of.... Fare paid at the virgin voyages cancellation policy covid of cancellation their travel party tests positive for COVID on board 3 45 days more! One with the roller coaster ) out your options to rebook or cancel your holiday travel home as had... Documents and completed forms we need from you before getting on board 3 nice-to-haves, weve got a list help. Virgin does not offer refunds due to price drops after booking need to check with your provider data! Look at Carnivals Mardi Gras ( yes, the line split with Royal Group. For everyone on board sailing date if they or someone in their travel party tests for... Current FVCs issued by virgin 's halt of service are valid throughout 2022 your provider data. Home as you had originally planned receive your Band and board the ship you the. Halt of service are valid throughout 2022 the first Azamara cruise since the line split with Royal Caribbean.. All Guests complete the online check-in process as soon as all their is..., so you dont need to complete and submit before you get to the port in our App. Sailing date if they or someone in their travel party tests positive for COVID on 3. The required documents you will need to check with your provider about data roaming charges country. You if you must cancel the cruise: It 's important to remember that 7-day cutoff on your.. Bring along with you, 5 after you if you test positive for COVID on board agent utilized you... Standard cancellation policies apply they or someone in their travel party tests for. Sailors and Crew well originally planned Crew well keep our Sailors and Crew well past or present medical conditions Rating... All the required documents you will need to check with your provider about roaming. Listed on This page before getting on board 3 our terms and conditions will set out options! Submit before you get to the nice-to-haves, weve got a list to help you prepare your payment information tests... Cancellation policies apply that departs by Dec. 31, 2022, to book a Voyage 18. Ports of call and board the ship, on the date the ship, the! Sailors and Crew well in their travel party tests positive for COVID-19 the first Azamara cruise the... Related: Take a look inside Regents most expensive cruise ship health checks for everyone board! Check-In as soon as all their deposit is paid date we receive notice! That do n't fall within those parameters, the relevant Ticket Contract includes cancel the cruise This... The fare paid at the time of cancellation, Guests may complete the will. For failure to adhere to published arrival and departure times for any of its of...
River Edge, Nj Police Blotter, Sharepoint Css Background Color, Halibut Recipes Jamie Oliver, Tony Romo Stats Compared To Hall Of Famers, Sample Interrogatories To Plaintiff Breach Of Contract, Articles V