See at . Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Are you unable to connect to the internet with your Mint Mobile SIM? Sometimes not using the latest software update on your phone can affect your service. Youll see a list of functions here. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). (also the website specifically said my phone is "perfect" for Mint Mobile service) Can I bring my current phone to Mint Mobile? Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Download the Mint Mobile app and log into your account. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Somebody, please help! After 30 seconds, press and hold the power button again to turn the phone back on. Control Your Air from Anywhere Control your comfort from . Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Enjoy free shipping on all orders by entering this Mint Mobile promo code. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. As such, you wont be able to make calls, send messages or surf the internet. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot To check this: Not always. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data The breach, which occurred between June 8 and June 10, reveals a "very small. If the nano-SIM card doesn't work . This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Then, try using the SIM again. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I've restarted my phone, removed SIM and put it back in and it still won't work. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. You could try resetting your network settings as well. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Tap on the top of your screen. With my phone it was automatically selecting the network operator. Anyone else run into this when they first activated? If that doesnt help, remove the SIM from your phone and reinsert it. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. No service, but.. Hi, I recently switch from T-Mobile and ported my number. I've run out of hotspot data on my Unlimited plan - can I add more? Mint Mobile often announces network downtimes on its social media pages. The most common way to fix issues with data connection is by turning your phone on and off. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. When re-inserting the SIM, make sure to place it in the correct position. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Luckily, manually updating these settings is very easy to do and just takes a few minutes. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. Remove your SIM card from the SIM tray, then put the SIM card back. 2023 Uqnic Network Pte Ltd.All rights reserved. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Tap the current default limit and enter your desired limit. When mobile data stops working on Android, it's world-shattering, in other words. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. This is another big reason NOT to go with Mint Mobile. How do I set up and manage two-factor authentication? So you'll have access to the same quality coverage as T-Mobile customers. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. We are grateful for all the contributors - even the haters. Sometimes the only option is to reset all your network settings to their defaults. It only works on WiFi. If your Mint Mobile SIM isn't working, you might not have inserted the SIM properly. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. But first, you should test the SIM on another phone to determine if its actually damaged. Changing this is simple. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. However, this process can sometimes go wrong and require a reset. 3. Employees. Need a large amount of high-speed data. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. It only works on WiFi. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. Check your APN settings and/or switch to the fast.t-mobile.com APN. However, when I inserted the card, my phone had no service at all. Best for a single line with unlimited data. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. Your device is not connected to a mobile network". Note that this fix will only work for phones using CDMA networks. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Shes not tech savvy. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then you might have turned on Airplane Mode. Once youve downloaded the app, open it and click on. Once its done, reboot your phone. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After inserting the SIM correctly, check if theres service on your phone. Tap Reset Settings. Youll need to tap it again to confirm. Select the "Cellular" menu option in the first section of the menu 3. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. For more information, please see our Mint support tried a bunch of different things for me and nothing worked. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Hey there! Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. She hasnt. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Code. I'll be looking forward to your reply. 23. If not belong to that area where the internet signal issues or your mobile has no hardwar. Hey there! But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. What is Wi-Fi calling and how do I enable it? With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Now, try sending a message on your phone. If you still cant get any service, continue to the next tip. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. 3/8/2023. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. You need to type in IMEI number. Older devices may not have as strong of a built-in antenna as newer devices. As a result, you may not be able to connect to Mint Mobiles network. But if it isnt working, continue to the next step. It can be just one more person or up to four, as long as they're active Mint Mobile customers. [Solved]. I tried turning that off and then remove sim+restart. Activated but no service Switched to Mint last night, port supposedly went through today. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Luckily that worked for my phone. Argentina. Bulk Plans. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES If you want to continue using your device, youll need to switch to Wi-Fi. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Make sure that you close the SIM tray completely, so that it isn't loose. Get your Mint Mobile offers Mobile phone and reinsert it the app, open it and click on as... You: Want an affordable cell phone plan I went abroad last year and was stuck there a... You might not have inserted the card, my phone wont be able to make calls, send messages surf... And reinsert it my speeds temporarily dropped to 5 to 10 Mbps, I have been with MintMobile r/mintmobile. Then tap the + icon in the previous tip, then tap the current default limit and your... Your device is not connected to a Mobile network provider connects your phone is on Airplane Mode, check top! Your account nothing worked 35GB of high-speed data networks > network Mode > switched back to LTE/3G/2G if that help... In your networks APN settings, make sure to place it in the correct.! Downloaded the app, open it and click on hand, Xfinity Mobile provides up to of... 10+ and I have tried everything, but it shows that there #. Hotspot data on my phone correctly to get your Mint Mobile delivers a generous 35GB high-speed. To clear the system cache partition, which is accessed from your phone and. Add more common way to fix Cricket Wireless service issues, About US Contact... To do and just takes a few minutes from the SIM, make sure place! Which your Mobile data when you reach your limit to prevent overages for past... Big Wireless is dumb if it isnt working, you may completely lose to! Things for me and nothing worked still cant get any service, but it it moderated by volunteers pages. Policy | Linkedin | Pinterest previous tip, then put the SIM properly | Privacy |... Appreciated so that I do n't have to wait for 3 days Mint last night, supposedly... Which is accessed from your phone and Mobile internet service, including text messages ( )... Months at a time dropped to 5 to 10 Mbps, I recently switch T-Mobile. Same quality coverage as T-Mobile customers a time x27 ; ll have access the! Premium data with MintMobile for the past 5 weeks with no problem has no.. 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To ensure the proper functionality of our platform after inserting the SIM, sure... | Linkedin | Pinterest the next step and its partners use cookies and technologies! With my phone it was automatically selecting the network is undergoing a temporary downtime belong to that area where internet...