Two days prior, the flight out to Hawaii from Seattle took a little over six hours. On my phone it looked like you were served a hospital bland meal of poached chicken. Breeze configures their cabin with a 22 configuration in first class and 32 in Nicer (Premium Economy) and Nice (Economy). That might get someone's attention. The EWR-LAX route started with 1 daily flights in July 2020 ,and in September 2020, it was already at 3 daily flights, and in October 2020, the service would go up to 5 daily flights. Best meal I ever had in 1st was on Delta from SEA to NRT. Flew LHRORD a week or so ago in Polaris. Something went wrong while submitting the form. In United Polaris business class, passengers can enjoy complimentary beer, wine, liquor and non-alcoholic drinks. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Oops! Ur truly a dividing person. Instead boasting on what u pay. Unfortunately he wasnt serving the area where I was seated, though he did politely say goodbye as I deplaned (while other crew members hid in the galley). The upside of this system is that you can log into your MileagePlus account to easily find your check baggage allowance. The seats. While I dont think 6 hours is THAT long to go without eating, I do think its rotten of UA to not provide meals. I love airlines with ask me when I want to board. With UNITED rising become a 1K and enjoy the boarding privileges, The chicken dish is disgusting - work harder UNITED with your out station catering spec. She was thrilled to oblige, noting there was plenty of food onboard and I could have all I wanted. United doesn't even try here, and that's what's disappointing. Featured daily fares for flights from New York/Newark (EWR) to Los Angeles (LAX) Economy. In United Club lounges, flyers can enjoy complimentary snacks, beverages, house beer and wine, Wi-Fi, agent assistance with flight changes and a respite from the airport terminal. Individual air vents are overhead too. for several courses with wine & they always had a great mediterranean veg option - As this was a morning flight the lounge had a small buffet including make-your-own breakfast tacos, as well asa selection of salads, wraps, chips and fruits. Oh and in additionthere is little to compare between DL, UA and AA. Leaving from. Nor is domestic first that ample - maybe 12 seats. On return Totally different Gate Agent preboarded First class :-) FA hid in jump seat Lord, Scott :-(. Service on all legs was FINE, but tge food, with the 737 exception, was deplorable. Power ports and USB ports are located at shoulder height on a shelf adjacent to the seat. But there's virtually no privacyespecially if you're stuck in the middle seats. No, it's an issue that UA needs to resolve. That chicken looks worse than discounted frozen dinners. Felt like a very weird gripe from someone as experienced at all this as Lucky. In comparison, when flying upfront on domestic routes, you won't get access to either without a United Club membership, United Club credit card, or elite status on a Star Alliance airline other than United. It was at least palatable, Katsu Chicken and Rice, but, as on all the legs, VERY SMALL portions. Sit back and relax with Uniteds inflight entertainment system, offering a broad selection of movies, TV shows and music by means of a crisp, 16-inch HD touchscreen monitor. A very touching movie. Duration: 4 hours 42 minutes Just book one of the following aircraft types that are 100% configured with new Polaris business class seats: United's Boeing 787-9 is the only aircraft type that's still in the process of being retrofitted with the new Polaris business class seats. . But nope, an hour out drinks and Biscoffs were served, and that was it. Also enjoy the vaporware meal on Delta from HNL-MSP - nothing. A Saks Fifth Avenue blanket and pillow were placed on each seat. House wines and other alcholic drinks are complimentary at the bar, and premium drinks are available at an extra cost. Will miss the @united #globalfirstlounge at #ord. Aircraft: 777-224/ER Flights were packed both ways. If possible bring your own snacks or buy a sandwich or salad. Antarctic cruise prob (60) u write it all off. Who are the competitors? In general, Ive always been a pretty big fan of the Polaris life-flat business class seat. Enough excuses because of Covid. Uniteds inflight entertainment is quite good, and there was a big selection of movies and TV shows. The chicken dish out of HNL to GUM was unbelievably bad. So, we shall see. Wow! Well send you an email to re-activate your account and enter a new password. United's going to be flying the 787-10 Dreamliner, the biggest of the three 787s models, between Newark (EWR) and Los Angeles (LAX) indefinitely, even adding a second daily flight, along with service between Newark and San Francisco (SFO). The mileage costand whether or not you'll need to pay a co-paydepends on which fare class you booked and which regions you're flying between. Anyways, nice to see the flight reviews back. In non-pandemic times, you'll also usually find the 77W flying between EWR and SFO. Find business class flights to Bucharest Airport on LOT, SWISS, Turkish Airlines and more. I wished i read your review before booking this ticket! Eat at home or eat at the limited options at the airport. if i remember right they cost $25? U arent that style. And I agree in general, ultimately United probably simply doesn't care much about the soft product on these flights for obvious reasons, since it's unlikely to sway much business. Your submission has been received! On the JFK Trancon , same thin blanket but at least they included the blue foam Polaris pillow. It's fascinating to me to read different perspectives. The only issue that I had with this particular flight was that it was slightly inconsistent with my other recent United business class experiences. You should've gotten the pasta dish with cheese. He has given few reviews complimenting them. Earlier this week I flew Polaris on a 787-10 from Europe to IAD. I first unwrapped the entire meal and immediately snapped a picture, to make up for my sins on the outbound flight (where I forgot to snap a picture). On the service front, the staff was friendly and efficient throughout the flight. Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. So I can agree the only good part remaining is the seating. Wow. But, most of United's international business class fliers can now enjoy a premium Polaris Lounge on the ground and an excellent business class seat in the skies. United 787-9 Polaris business class seats, United 787-9 Polaris business class tray table, United 787-9 Polaris business class mini cabin. Several coffee, soft drink, and juice machines are available. Log in below. To be clear, its not that there was actually anything terrible, but rather the lack of basic manners and common sense is just disappointing and puzzling. As with any airline, the price of United Polaris business class will depend on the route, the demand for the flight, whether you're flying during a high or low season, and how close to departure you're booking. To get the best deals on United business class, become a Going Elite member. United shook off a slow start and is now nearing the completion of its Polaris rollout. Spending $10 towards F food would be appreciated. It's the same crap Hawaiian Airline served us on Maui to Seattle flight. I had the pleasure of flying on AA Business Class from JFK to LAX last summer, even during the height of the pandemic, AA surpassed UA beyond comparison. Anyone can buy group 1. :-( United, where everyone is above average. I wanted to go to sleep, it was a 10pm flight. Breakfast was minimal and dinner was virtually inedible. And youre just now discovering UA crews are the loudest in the sky? Air India, Vistara, and United Airlines are some of the major airlines that operate LAX to Ahmedabad flights most frequently. Flight I @Ben - Regarding UA's boarding practices, not only is the pre-boarding out of control, it seems unenforced as well. Note that you can easily walk between all terminals once you go past a security checkpoint at the Honolulu airport, so in reality, you can enter whatever terminal looks the least busy. For many Asia-bound travellers, a comfortable seat and a good night's rest are of paramount importance on a 12- to 15-hour flight . Waiting on each seat was a small amenity kit that seemed geared for the destination (it included a postcard of Venice Beach in Los Angeles). United business class service bottled water. Premium Service. Thank you for letting me rant. Only one meal on the 7.5 hour flight to Honolulu (HLN). My thoughtwell maybe United should pour some of their profits back into passenger service, instead of dividends for their shareholders. We search for deals and let you know when we find incredible fares. Im a fan of Polaris seats personally I think theyre roughly on par with reverse herringbone seats, as I dont have a strong preference one way or another. , Glad to see the Thai chicken dish is back though not quite the same as the Thai chicken noodle bowl from the Polaris menu (possibly my favorite United dish of all time PLEASE BRING IT BACK!!) I skipped the mango sorbet, but did enjoy an Old Fashion with some potato chips. Other than that it is to get from point A to point B. And no, acting like youre under two doesnt count.. In Y you can get a full row of seats and service is commensurate with the price of the ticket. United's customer service is non-existent, flight attendants are poorly trained and rude and their catering is horrid. My flight to San Francisco would be departing the Daniel K. Inouye Airport at exactly 7 AM, so this wasnt exactly the ideal way to end a relaxing trip out to the islands. Great FA thoughand post and pictures. I was not sure whether it is how this airline functions in general or just how they boarded at the SJO airport. Yikes that food looks abysmal. I'm not expecting 4 or 5 star service. Tough to go wrong there. Already have an Executive Traveller account? They're very good at marketing/propaganda and catchy jingles, yet in terms of real quality, it's missing. The business class seat onboard the 757-200 is the classic Continental-era B/E (Collins) Diamond seat. Flew Continental Airlines for many years before the merger with United. @Ben - You weren't flying first class. If you'd rather maximize the sleep on your flight, you can eat in the Polaris Lounge or request an Express Dining mealwhere all courses are served together. When it comes to getting work done, a spacious tray table slides smoothly out from under the video screen, while a large faux-marble benchtop on the side is wide enough to spread out any work-related documents. Sorry for all my negativity. Im just happy flight reviews are back. From 360 on delta last 8 years. In addition, there are several Boeing 757 flights covering the same route, so youll want to confirm which aircraft is operating your flight to ensure you get the Polaris experience. Your feet will feel a bit tight unless you choose a seat in row one. Honestly, I thought that was a piece of fish or something chicken? The one thing is I wish thr blanket was longer. It's often cheaper to pay for a flight with miles than it is to pay with cash! I have traveled business class in other airlines like KLM and their service was far far better. I also suspect the pre-departure experience will change as well. it is a nice domestic meal. This transcontinental hop breezes by in Uniteds flagship business class. food is such a no-brainer and low hanging fruit, it amazes me how american carriers continue to be so bad at it! And the remaining few aircraft are scheduled to be complete by summer 2022. Sometimes it's good and other's it pretty bad, the pasta being too hard to cut with a fork. I might buy the Y+ subscription but Im sure on most flights I could score Y+ at check in. The only real winner is United because you paid that amount. Hi! But, with the food and boarding let-down, it was pretty bad. Review: United Airlines 787-9 Business Class (Oh, The Food), Our Awesome Coronavirus-Era Vacation In Maui, My Experience: How Hawaiis Pre-Travel Testing Program Works, Review: American Airlines 777-200 Business Class To Hawaii, flew American Airlines 777-200 business class from Dallas to Maui, United 787-9 business class layout & seating, United 787-9 business class entertainment & Wi-Fi, United Launching Washington To Cape Town Flight, United Airlines Partners With Away For Amenity Kits, United Airlines Tells Crews Not To Duct-Tape Passengers, Please view our advertising policy page for additional details about our partners, While I had originally booked a $900 one-way business class fare from Maui to Tampa via Dallas on American, I ended up moving back my return by three days; unfortunately the business class fare for that date was $1,700 one-way, so I decided to just book economy, waitlist a systemwide upgrade, and hope for the best, On the day of departure it became clear that my upgrade was unlikely to clear; while I was number one on the upgrade list, business class was sold out, While Im not above taking a seven hour redeye in economy if I have to, Ill also do what I can to avoid it if easy/practical; on the morning of departure I decided to take a look at other options, I was pleasantly surprised to find that United had a very reasonable first class fare (similar to what I had originally paid on American) from Maui to Chicago to Tampa, with the Maui to Chicago flight on a 787-9 featuring the new Polaris seats, I remember this flight had been sold out in business class when I originally looked at options, and I realized the reason for this last minute United had swapped a 787-9 onto the route, rather than the originally scheduled 787-8, and the former plane has an extra 20 Polaris business class seats, It kind of seems impractical, since you have people lining up at the boarding gate, and then other people trying to cut through, It creates confusion, because those in first class not familiar with elite ranks are puzzled as to why so many people are allowed to board before them, As someone in line said to their companion, I thought wed get to board first if were in first class, but I guess we board last, There was no hello on boarding, and when service items were distributed they were simply handed out without anything being said; the little talking that did happen typically came in fragments, For example, the first words any crew member said to me was when the flight attendant asked me for my dinner preference for dinner tonight do you want grilled chicken breast, rice, and vegetables, or cheese ravioli?, The most mind-boggling thing to me is how much the crew yelled back and forth at one another; rather than walking to a flight attendant four rows away to ask a question, they literally just screamed, and this happened on multiple occasions. I flew the UA 787-9 in Polaris class last week internationally with high expectations. That will only come via service like this across the board (and sooner than later a return to special meals). Please view our advertising policy page for additional details about our partners. Registration: N78004 Do you get lounge access with United business class? The colonial #architecture of #mumbai is stunning. Fly round-trip from San Francisco from $1,193, from Los Angeles from $1,198, from Seattle from $1,208. What is in-flight entertainment like in business class on United 777-200? My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). United Airlines occupies Terminal G at HNL, which is located on the far west end of the airport. No excuse. Any suggestions in the meantime on seating please let me know. B757-200 Business Class Review EWR-LAX. I think the effective cost of the meal that United serves is around 1 - 2$. What needs to happen is that they serve Lucky's chicken meal at the next UA board meeting. Not every internationally configured aircraft in United's fleet features the new Polaris seat. Here's what you need to know about United business class and how to get the best experience. This BS food is here to stay on US based airlines. Most of United's 777-200ER aircraft have been retrofitted with the new Polaris seats. All the high elites and then lopped in to group one. It's fairly common for United and many other airlines to call their elite loyal customers to receive preferential boarding. Past 12 months or so Qantas removed all pre-drink bevvies in Domestic Business, whilst Virgin Australia have maintained it -last experienced 3 weeks ago. Is food served in business class on United? BTW, I have just flown two flights in the past week and have TWO separate photos of United Flight Attendants completely asleep with their chins on their chests during takeoff and landings. United has revamped their business class seat with the help of Zodiac, and it has received great reviews. But it is a significantly cheaper, and often faster way to get to Manhattan. I also noticed once they picked up meal services items, the FA's seems to disappear. Business/First Class On U.S. domestic flights in first-class, special meals are available for pre-order on flights over 2,000 miles such as New York/Newark and Los Angeles, San Francisco, Boston and from the continental U.S. to Hawaii and vice versa. The aircraft is used primarily on transcontinental routes from Newark (EWR) to Los Angeles (LAX) and San Francisco (SFO). Love you all and Lucky and One Mile at a Time! But your Polaris ticket grants some nice perks in the airportincluding Premier Access and the Polaris Lounge in six of United's hubs. So have you been in Frankfurt this week, possibly?? United Airlines Boeing 787-9 at Maui Kahului Airport (OGG). Did you make all those crisp photos with an iPhone? The purser on my last flight One question - was the bread roll served warm? There are several lighting options around the seat one standalone lamp, a small push-out reading light, an overhead light and some ambient lighting under the ottoman. The veggies were soggy and tasteless, and the chicken was chewy as could be. Need to correct my names in my post! From the food, the FAs, etc. The 757 lavatory is showing its age, but was clean and included Sunday Riley face mist and hand creme as well as a garment groom (like an instant cleaner) from Murchison-Hume. Disappointing to hear this about United Polaris, On one hand, i was happy to read an airline review yet, on the other hand this United flight seems dreadfull; worlds away from a Cathay or Qatari flight; at least you had a change of scenary in Maui: stay healthy. Tue. When you say urban what does that mean to you and how does your question contribute to the blog? Or you can change your flight to different dates or even a different route. Get cheap Prices on LAX-AMD flights with MyTicketsToIndia. Dinning on demand , Crew were superb, every single one of them ! Price. LAX -EWR 3/28. I cant resist asking: Did you ask for permission to take all those photos? However, Polaris business class passengers generally get two free check bags up to 70 pounds each. Hi again. However, a few of this aircraft type will still operate using United's ancient "bunk style" 8-seat-wide business class seating arrangement up front. My time is much too valuable to me. I was hungry. Getting that birds eye view of Manhattans iconic skyline stretching through the horizon was the perfect way to end the flight. Ive been flying AAs premium transcons a bit over the past year and from other trip reports about UAs return to JFK have noticed that UAs premium transcon catering is also significantly below AAs. Login now. The breakfast options were the same as theyve been for what seems like forever: egg white bites with sausage and potatoes, or waffles. My dog's food has to taste better. Mealy scrambled eggs, fatty sausage and that's it. Im grateful I was able to swap flights at the last minute to be able to fly home in a flat bed, given that the upgrade on my rebooked American flight wouldnt have cleared. Sure Delta and AA are better than United. If and when UA brings back special meals, order a Halal or Kosher one. The sushi did not disappoint and to make it more authentic, the meal only came with chopsticks. Just for fun I also snapped a picture of the American 777-200 that I was initially going to fly to Dallas. While I greatly prefer the 787-10 to the 757-200 for transcontinental flights, this was still a very comfortable ride. . Access to the lounge is reserved for United Club members, business class travellers on Uniteds transcontinental service, Star Alliance Gold members on an international flight, and international business or first class passengers jetting off on any Star Alliance flight. Search business class flight prices for Air Serbia, Scandinavian Airlines, Austrian Airlines and more. Since United retired its international first-class product in 2018, the Polaris business class product is United's most-premium product. Just make sure to avoid the few aircraft that still have old United (some 777-200ER) and Continental (767-400ER) business class seats. 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