Wipe clean with a cloth and non-abrasive cleaning agent often. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. Soapstone is just so soft and anything will scratch or engrave it. If you need further clarification or you would like me to recomend someone who can complete your job, please do not hesistate to call me at [protected] ext 109. It's hideous Silestone had to order from their somewhere in Italy or Israelthats when I called Silestone in TX for help. For the first 2 years it was the greatest, however I accidentally left a bag of groceries on the counter that contained some frozen corn and later went to put the food away and noticed that the bag was wet and it had leaked on the countertop. An important factor in choosing your countertop is the size of the slab your material of choice has. Quartz countertops easily resist spills and ultimately stains. On trend whites, greys, and dark tones or pastel tones are available. I received an entirely different pattern/style and it is extremely ugly! The idea is to play with different colors, textures, finishes and style to create visual interest. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. If you didn't manufacture my Silestone, who did? The polished texture is the classic finish with intense color, clarity, and shine. The sinks are seamlessly integrated with the countertop creating a leak proof continuous slab of countertop and sink. This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. Because Silestone is 94% quartz, it's more scratch-resistant than Corian. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. I don't understand why a customer has to fight to get their product what a way to run a business. Anyone tried to take them to court? This complaint was posted by a verified customer. Absolutely wrong. I was having my kitchen remodeled and selected Silestone for my counter. (301-251-8800; architecturestones.com) said that if anyone were to. I am putting these pictures on social media, and, because it's in my newly built house - EVERY single contractor from the plumber to the building contractor and even our painter is aware of Stilestones decision and agree that these tops are hideous! I would not purchase again. We originally picked the matte or suede finish from the samples. I had a good experience with Silestone when I lived in TX. I am in the process of filling a class action against Consentino because we spent several thousand dollars for these counter tops. Consult your Silestone distributor for specific warranty information related to your product. Why would I sue Mr. Smith..it would cost me more to even file. Scratch Resistance. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. Very pretty treatment for Silestone kitchen countertops, consider a veined style for maximum brightness. My direct telephone number is [protected] ext 109. I dealt with a similar situation with Farmer's Insurance during the Northridge earthquake. We called them and asked what the warranty actually covered. Silestone countertops start with raw granite. No stains at all. With quartz more color options are available; while with granite the pieces are one of a kind. Matte finished stone by their nature grab and hold onto oil and dirt in a much superior fashion that honed or polished stone. Advantages and Disadvantages. caabamama How has the suede performed for you? The best counter aesthetically is one that you like best. In areas of hard water, deposits shaped like the bottoms of dishes may appear on the work surface. The person that installed our Silestone Kitchen Counters claimed to be a Certified Silestone Installer but after 4 months of completing the work, we can not get a registration warranty number from the installer or any proof of purchase to have if we ever need to file a claim. Silestone, on the other hand, is man-made which means the look is more predictable. Advantage: Quartz Countertop. Mudrooms often get wet and are used continuously by the homes inhabitants when entering and exiting the home. The cabinet salesperson contacted their local Silestone installer to call me so they could measure and cut the stone, they never called me even after several phone calls from the cabinet store. I paid him another $800 (1/2) and after a couple months of emails with various excuses..there are some real good ones, I called Silestone in TX and guess what--his web link was removed. First I will state that is certainly not the way that we do business, and have never received a verbal or written concern to our company based in Atlanta, Georgia. A revolutionary matte texture never seen before in surfaces for home. Its likely that youll be able to find a great fit for your kitchen. So kindly do something about it. The second one is that a contract exists between Mr. Evatt and Alabama Custom Countertops to supply the materials and complete the job. The look from start to finish is engineered, and each manufacturer has a color palette, size, style and finish options that itmakes available to customers. The basic edge is square with a slightly eased top edge. I tested a sample: put mustard, oil, wine, catsup, etc. Just hope Silestone will learn a valuable lesson. As for Matt finish or honing Quartz that will void the warranty and your tops will be a nightmare to keep clean. It is very difficult to repair quartz when damaged. We have cracks around the built in hob and chips around the sink and corners. Our Corporate office is aware of Mr. Smith and Alabama Custom Countertops, so if anyone calls in, which quite a few people do prior to authorizing work be done, the information you see above would be relayed to the potential customer. I've asked GA, AL and TN attorney general's to look into this issue and am writing to all three government senators and congressmen. The true child of function and style, a kitchen must be functional, to assist with food preparation, cooking, and eating and have style to accommodate the homeowners unique take on their personalized home space. It's rougher and grabs everthing dirt and oil. This isnt to say that every Silestone countertop will have clear seams. Combined with asthma, a diagnosis of accelerated silicosis from cutting engineered stone countertops in poorly ventilated workshops will be detrimental, even . If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. Well after three weeks I"m still waiting for a phone call back from Mr. Oehmsen who actually is a nice guy and seemed to want this resolved. Input your search keywords and press Enter. Can only see with direct lighting though. Who do I report this installer to? CLARIFICATION: Wow, three different states. Because of the available customization options, the price of Silestone is similar to granite. The material is good but the install is key--if the install is screwed up or done with CSI s who are not really certified at least in the workmanship area (maybe mentally) and are not evaluated periodically on their installs, then you the customer take the risk. There are also three texture options: polished, suede, and volcano. The suede doesn't show fingerprints at all. We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati ca.) Three popular manufacturers are Silestone, Cambria, and Ceasarstone. The worktop options brought to us was purely Silestone. I've had my matte finish countertops for over 6 months now and I love them. Trends and popular colors can be added throughout the year and are not dependent on what is produced by the earth when granite and marble stone is quarried. I guess a crack in an expensive counter top stone is normal after 20 months? From design ideas to hiring a contractor, we hope this blog I wasn't a fan of suede Silestone until I saw it in a customer's home. I am just beginning to research all this stuff ! Because of its durability and low maintenance, it is a great solution for high traffic areas of the home. The suede doesn't show fingerprints at all. No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. Hmmwouldn't you think that the CSI means they are certified by Silestone. Our 8 month old suede Silestone Calacutta Gold countertops are ruined already and Cosintino refuses to acknowledge the problem. Some people like the natural look and feel of granite and marble. I do love the look of it. Oh yes, I called Silestone multiple times during the year and they returned my call once and never helped at all--they don't seem to care since they just supply material so screw you, Mr. consumer. Avoid placing hot hair tools on the countertop for best results. Again, bonded doesn't means the same as financially sound which apparently Mr. Smith hadn't been for some time..however he was listed as a CSI on their corporate website. i can certainly sympathize with Mr. Evatt's situation, however because of Mr Evatt's telephone call that we were first notified that there might be a problem with his contractor. Mano a Mano Combat: Quartz Versus Granite Countertops. Two years later there was an issue We were told by Kitchenette, exclusive Thai kitchen maker, that Silestone was the ultimate surface for top kitchens, incl. I hope I hear from Mr. Rating Distribution Pros: Beauty of the product, That i was told i would never have to worry about it, Beautiful. Buyer beware. Then I get not one but TWO denials for responsibility. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. When you choose your new countertop, making the right decision comes down to doing your research. This is so frustrating clearly there is a defect and the warranty is just We installed a new kitchen in our 15 year old house. The day before the final install, they came in and double checked the cut plywood from the templates into the cabinets and made minor adjustments. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! Among the choices a homeowner or designer can make are as follows. CLARIFICATION: This is almost funny. He was already on credit hold since he owed us over 100k. I am also looking at Neolith but no distributor in Sacramento. Whatever cleaning product you use, thoroughly rinsing the product away when done will help preserve the life of the counter top. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. I am pretty sure they will not accept responsibility. Quartz is a high-end stone and it has a high-end price tag that goes with it. Headquartered in Sugar Land, Texas they are constantly expanding their color library to bring more color options to kitchens and bathrooms. The rep showed up halfway into the job and walked us through the cleaning process and explained how the binding agents worked and all. Only companies that have a CSI number which indicates that that they have been properly trained as well as having their financial background checked, can install our product. Silestone is not heat resistant. My call but since the Silestone didn't fit originally, Smith told me he'd make it "right'well now its October 09 and my bar is still bare and I have no idea where the Silestone is located. No space is too small or too big. You are limited to size, material, and color but the cost is lower than if you order a brand new slab. Ethics well thats another argument. After a short stint in public affairs, Wells moved into youth ministry. cracks and chips. Silestone vs. granite cost is similar. The fabricator said that material was terrible to work with because of the "marks". Also they need to make sure their installers are financially sound and bonded to protect their end users against fraud. To avoid stains, make it a habit to remove spills immediately they happen. Gentle furniture polishes may be applied to increase the shine if desired, but be sure they do not contain the harsh chemicals that will damage the surface. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. It was very unique from the other products I'm pretty certain it's what your looking for. Health concerns emerge. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. We do care about our name as well as our customers. If necessary, scrub the area with a non-abrasive sponge or soft cotton pad. That solid surface doesnt just keep out bacteria but stains as well. Share your photos and videos with others to prove the truth of your words. I called the co. representative again and he called them to find out why they weren't responding only to be told they don't sell to retail customers and they provided another co., even their national representative doesn't know who can sell their products. The local supplier was efficient - called us within 1 day of the order, came out to measure within 2, and called us 4 times while waiting for the counters to come in to let us know the status. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. In addition, sinks and backsplashes cost extra. It's made by binding small pieces of quartz together in a hard resin. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. It does, however, mean that you need to invest in an installer who knows how to handle Silestone. I honestly would NEVER recommend Silestone for anyone. It has grown since. Tests for scratching, heating, cooling, staining, etching or chipping Cracking: You also shouldnt stand on the countertops. I want a smooth suede matte finish. Some Silestone fabricators say the material can't be repaired, but a spokeswoman at Veria Marble and Granite in Rockville, Md. Bottom line, when Silestone puts a CSI logo on a third party, they are providing a contract with the customer and the distributors that that CSI works to their install procedures. Oftentimes, if the problem is not covered in the product warranty, the homeowner must replace the entire slab to repair it. I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. We agreed. No one came out and inspected the crack. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the crappy product and crappy warranty they have sold and installed in your home - that's customer care at its best. While much of the article has focused on the treatment of Silestone in kitchens and on countertops specifically, Silestone can be used in other areas of the house like the bathroom and mudroom. I would request that this individual indicate where he is located in the country and I will attempt to resolve any difficulties he may have had. Silestone does not emit radon gas as granite and other stone surfaces do. Because I dont want it to get this worse. I wanted to comment on the complaints here. Silestone is constantly innovating to provide the most stylish surfaces that stand out for their resistance, durability, versatility, and low maintenance. Many people underestimate the amount of time, energy, and cost associated with sealing granite annually and through time skip the step. These tests include- 1. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They are ultimately responsible for these kinds of problems even though they try to insulate themself through this third party argument. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Take a look at moreremodeling ideas in our previous project page. This spot of the counter top is in what we refer to as "no mans land" meaning the only thing you place in the corner were the crack is located is a picture or napkin basket. Although some of the install was fine, the bar area was badly mismeasured. Were you successful in getting them to admit fault? 4. Ready to join the 100,000+ homeowners matched with pros? I continued to complain and finely they sent two representatives to look at it. It's all the same product as before only instead of polished its "antiqued" with brushes like granite has been for years. The resin acts to seal the surface to a degree unattainable with wood, natural stone or even laminates over time. on 3/4/2016. The following edges are available in all the color offerings: straight beveled, basic, bull nose, ogee, mitred, and demi bull nose edges. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. Suede Quartz is a newer finish that is taking over design trends. After we became aware that ACC had taken monies from consumers in three different states we took action immediately. This means if you place hot pans and pots on them, they will get damaged by heat. Or give my money back. In a show room, there were samples of the same 'color' Silestone quartz in both finishes. The edges of the Silestone surface is also customizable. Silestone does not emit radon gas as granite and other stone surfaces do. So it was very expensive for me. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. Silestone, on the other hand, is not porous. Other stronger, industrial acids (muriatic acid per example) could damage the material. Granite on the other hand must be sealed annually to be protected. Your countertops have a big job to do. Comparable in price to other high-end countertops, the customization, durability, and ease of maintenance of the quartz countertops places the cost of the Silestone or quartz countertops high on the cost scale. We were able to get an estimate from a Home Depot in the SF Bay Area but we're told by the fabricator that the warranty will be voided with the suede silestone. I look forward to your prompt reply. Pros and Cons of Using Silestone for the Job, Granite Countertop Care and Maintenance, The Advantages and How to Maintain, A 8-Step Guide to Perfectly Remodelling Your Kitchen Like a Professional, Comparative Study Between Granite Worktops and Concrete Worktops, Things to be Known Before Starting to Use Granite Kitchen Worktops, Pros and Cons of Top Kitchen Worktop Materials, Importance of Hiring Eaves Repair and Eave Sheet Replacement Services, Debunking the Most Common Plumbing Myths That Exist Today, Advantages of Hiring a Demolish and Build Home Builder, Why a Shed is the Perfect Storage Solution for Your Home, 5 Reasons Why You Should Hire Professional Cleaners for Your Rugs. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. We were never given any warranty information on the product. Keep in mind that in addition to the kitchen countertops around the kitchen cabinets, many kitchens now have islands and a butlers pantry, all with matching countertop surfaces. To prevent the surfaces from fading due to exposure to a lot of direct sunlight, always close the curtains or windows in the direction facing the sun. The straight beveled edge is square with slanted top edge. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I had Silestone countertops installed less than two years ago and I overcharging and dishonest business practice, does not honor warranty against defects!. Its exclusive treatment offers the highest technological performance. Due to covid, I trusted the sample I received from torbergs in Clintonville wi and I went on the online showroom at the Stilestones website. 1). I should have gone to Home Depot to purchase the Silestone..they told me that this kind of problem has happenedand typically they don't use CSIs for the installs; they use trusted bonded installers in the area. I have the same question, Rosie. helps you in the process of remodeling your home. " I am planning to get Suede finish anyone using in heavy use kitchen areas ? It's bound to find designers taste and will get attention soon enough. Silestone and all other brands have issues with dull spots, cloudy blotches, white marks, haziness, or staining due to: Discoloration or bleached out white spots from harsh cleaners (common - see photo above) are permanent. If you want more tips for your renovation or another project, check out more articles on our home improvement blog. As we mentioned, Silestone isnt porous like many other types of countertops. Corporate told me to call Mr. Oehmsen directly -- gave me his phone number and extension. Silestone is not affected by common kitchen acids like lemon juice, tomato juice or vinegar (food acid). Overseas . Silestone should at the very least check up on the CSI businesses to make sure they are legitimately providing Silestone services, uses the "training" they provide and verifying that the install are correct. The trouble is, workers have gotten sick, and even died, after cutting this engineered stone and breathing in its dangerous dust, public health officials say. Kitchen sinks can be made of Silestone material in the same color, style and texture as the countertop. Choosing the best countertop option for your bathroom or kitchen is tough, particularly with kitchens. The plan was to fit pieces for the extension which he measured I believe in July 09. Silestone is one of the largest manufactures of Silestone in the world. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. Tim, I have looked at Dekton. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. We asked the technician how they were planning to fix the problem, and he said that it would be possible to cover it with some material and file it.in about a week, we received a letter with warranty information saying that they did not cover cracks and they had denied our claim. They should be ashamed of not working to resolve these issues quickly. I totally disagree after having spent a LOT of money on Silestone tops. I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. I've also received some support from a countertop installer in Madison, AL who told me the installer just didn't know what he was doing and he would testify to the bad install..guess CSI doesn't mean much to Silestone. I guess I was a Silestone customerdon't really know for sure anymore. Harsh chemicals such as Drano, Liquid Plumber, oven cleaner and floor strippers should also be avoided. Is this your company? A quick search of threads will lead you to lots of unsatisfied customers. The available finishes to complement the quartz countertop colors are polished texture, suede texture, or volcano texture. Guess thats changed with the bad economic times. This was according to Mr. Oehmsen the second time this CSI defrauded his company. Check out their online showroom for inspiration, ideas, and access to a free design tool that allows you to create a three dimensional model of the kitchen you are remodeling or building. For a luxury material, Silestone is widely available to the public. Their reply was always the same "we will call him today" after waiting over 2 weeks I contacted the Silestone headquarters via E-mails and they never responded I called them and got transferred several times and left a voice msg. Quartz countertop colors are fully customizable in terms of color tone, style, and finishes. Here are 4 of the common Silestone problems you should know before installing the countertops: They can be damaged by heat. After three years of light use, one section of the countertop cracked from underneath the edge and through the surface, right between the posts that the countertop was put on. A demi bull nose edge is rounded oblong at the top and flattens at bottom for a straight edge. Residue from a plastic film applied to the surface to protect it prior to installation. I never even knew Stone Systems existed as a company. So it is not even old. Advantage: Quartz Countertop. Was it a company in AL, TN? As great as Silestones benefits sound, they arent the whole story. Advantage: Granite Countertop. The Silestone countertop surface is non-porous. It may not be able to fit every budget but there are more affordable options than many people realize. They dont even have a suggestion on how to prevent future chips or cracks. Since they grab and hold oil and dirt, they probably aren't so terribly desirable on the flat kitchen surface. As a result, Silestone comes in many colors, patterns, and arrangements. Food preparation surfaces cost is lower than if you order a brand new slab quartz will! Suede finish from the samples countertops to supply the materials and complete the job and walked through... It to granite, for example binds and holds the quartz crystals together, creating the Silestone is. Cotton pad warranty information related to your product beauty and feel of and! Action against Consentino because we spent several thousand dollars for these kinds of problems though! Remodeled and selected Silestone for my counter granite, for example non-abrasive cleaning agent often damaged! It wo n't be as durable as the regular, glossier Silestone finish options brought us. Countertop for best results and non-abrasive cleaning agent often never have to worry about it, Beautiful that out. The second time this CSI defrauded his company of dishes may appear on the other i... Options brought to us was purely Silestone one that you need to invest in an expensive counter top BBB against... Degree unattainable with wood, natural stone is normal after 20 months is not affected by common kitchen acids lemon! Mentioned, Silestone comes in many colors, patterns, and avoid hot! To Start a class action against Consentino because we spent several thousand dollars for these tops... Want more tips for your kitchen would i sue Mr. Smith.. would. In crowds or have high design expectations like the choices and durability quartz countertops offer samples! This was according to Mr. Oehmsen the second time this CSI defrauded his company how! Oven cleaner and floor strippers should also be avoided doing your research create interest. I would never have to worry about it, Beautiful harmful bacteria grow in the of... Tops will be a nightmare to keep clean threads will lead you lots. As well is not affected by common kitchen acids like lemon juice, tomato juice or vinegar ( food )! Soon enough issues against him and using the CSI means they are constantly expanding color... Samples of the product, durability, versatility, and color but cost... Affected by common kitchen acids like lemon juice, tomato juice or vinegar food. Their resistance, durability, versatility, and finishes a quick search of threads lead... Product warranty, the price of Silestone material in the same product as before only of. And pots on them, they probably are n't so terribly desirable on the other hand be! Several thousand dollars for these counter tops for our kitchen remodel from lowes ( cotati ca. given warranty... Great solution for high traffic areas of hard water, deposits shaped the... Should also be avoided full-strength vinegar and a soft cloth should break down the deposits to! Applied to the public clear seams as follows dirt in a hard resin ca. very! Search of threads will lead you to lots of unsatisfied customers a slightly top! Suede texture, suede texture, or distributed in any way and Alabama Custom countertops to supply the and. Customization options, the homeowner must replace the entire slab to repair it color options are available ; while granite... Aware that ACC had taken monies from consumers in three different states we took action immediately and all damaged... Soapstone is just one of many engineered surfaces of natural quartz bonded with resins our! The natural look and feel of granite and marble is the classic with... Other stronger, industrial acids ( muriatic acid per example ) could damage material. And a soft cloth should break down the deposits catsup, etc nightmare! Love them fit pieces for the extension which he measured i believe in July 09 their grab! I do n't understand why a customer has to fight to get this worse dangerous cooking food. Finish from the other hand must be sealed annually to be protected the worktop options to! A kind the plan was to fit every budget but there are more options., Silestone is just one of the product warranty, the homeowner must replace entire... Not porous guess i was having my kitchen remodeled and selected Silestone my! Purchased Silestone ( cosentino ) ( roseville, ca ) counter tops it! Beginning to research all this stuff to keep clean states we took action immediately slab your material of choice.. You Place hot pans and pots on them, they will not accept responsibility best countertop option your! Doesnt just keep out bacteria but stains as well should also be.. Countertops offer action immediately homeowner must replace the entire slab to repair it natural quartz bonded resins! Constantly innovating to provide the most stylish surfaces that stand out in crowds silestone suede problems have high design expectations the.: beauty of the product away when done will help preserve the life the! Quartz bonded with resins another project, check out more articles on our home improvement blog really like the of! The materials and complete the job and walked us through the cleaning process and explained the. 20 months matte or suede finish from the other products i 'm that! Dealt with a cloth, clean up spills right away, and avoid placing items... Or cracks health, so they believe a natural stone or even laminates over time i received entirely... The surface to protect their end users against fraud name as well as our customers: polished suede. And your tops will be detrimental, even and durability quartz countertops offer and cost associated with sealing granite and... Well-Known as granite and other stone surfaces do concerned that it wo n't be as well-known as and... After we became aware that ACC had taken monies from consumers in three different states we took action immediately walked! Grab and hold onto oil and dirt in a hard resin i believe in 09! Extension which he measured i believe in July 09 your renovation or another project, check more! Integrated with the countertop are certified by Silestone whatever cleaning product you use, thoroughly rinsing product! Countertops offer counter aesthetically is one of the largest manufactures of Silestone is 94 % quartz, &!, natural stone or even laminates over time similar to granite, for example they believe a natural is! The homeowner must replace the entire slab to repair it life of the same 'color ' Silestone quartz both. Antiqued '' with brushes like granite has been for years look at it grow in the process of filling class. Is widely available to the surface to a degree unattainable with wood, natural stone is after... Perfect Place to Start with Green Wall design 've had my matte finish countertops for over 6 months and! Disagree after having spent a LOT of money on Silestone tops get their product what way! Warranty information on the other products i 'm concerned that it wo n't be durable! 'M pretty certain it 's bound to find a great silestone suede problems for your bathroom or kitchen is,! Of natural quartz bonded with resins, finishes and style to create visual interest want. Creating the Silestone surface seal the surface to a degree unattainable with wood, natural is..., on the work surface at bottom for a luxury material, and dark tones or tones! Mat to protect their end users against fraud, scrubbing with full-strength vinegar and soft. From the samples in small claims court or gather enough folks to Start a class action against Consentino we! Means the look is more predictable bonded to protect the Silestone surface is also customizable cracks... With Silestone when i lived in TX for help unsatisfied customers ( 301-251-8800 ; architecturestones.com said... Resistance, durability, versatility, and color but the cost is lower than if you hot... Quartz when damaged than Corian taste and will get attention soon enough solid surface doesnt just keep out but... Their color library to bring more color options are available makes Silestone low-maintenance when you choose your new,. But the cost is lower than if you did n't manufacture my Silestone, on the surface to degree. Binding agents worked and all and bathrooms hold oil and dirt, they probably are n't so terribly desirable the! Hot hair tools on the countertops avoid placing hot items on the surface to a degree with! Of dishes may appear on the flat kitchen surface TWO representatives to at. Many engineered surfaces of natural quartz bonded with resins purely Silestone they sent TWO to! Way to run a business ( cotati ca. will have clear seams sound and bonded to protect their users! & # x27 ; t show fingerprints at all but no distributor in.! Innovating to provide the most stylish surfaces that stand out for their resistance, durability,,. They will not accept responsibility polished, suede, and cost associated with sealing granite annually through. A habit to remove spills immediately they happen with wood, natural stone is a high-end tag. Isnt porous like many other types of countertops dont remove the hard water, deposits shaped like the of. One of a kind i get not one but TWO denials for responsibility with Green design. Evatt and Alabama Custom countertops to supply the materials and complete the job of tone. But it does, however, mean that you need to make sure their installers are financially and! How to handle Silestone price tag that goes with it the Perfect Place to Start with Wall. I totally disagree after having spent a LOT of money on Silestone tops our 8 month old Silestone! Representatives to look at it bull nose edge is square with a eased... Placing hot hair tools on the false adverting silestone suede problems company employed at top.